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Frequently Asked Questions
These answers cover the questions that most often affect whether a custom project can be reviewed accurately before a quote or production approval.
Can I start without a 3D model?
Yes. A photo, sketch, dimensions, reference, or written idea can begin the review. These establish what design work may still be needed. An STL can help with geometry, but intended use and critical fit details still need to be explained.
What should I include with a file or reference?
Identify units, the current model revision, critical dimensions, intended use, quantity, and any details that determine whether the result is acceptable. If you share a link, make sure it is accessible and contains only material you are authorized to share.
How is custom work priced?
The quote follows the agreed design and production scope. Geometry, size, quantity, design time, prototyping, material, finish, revisions, hardware, packaging, and delivery requirements can all matter. A photograph by itself is not enough to establish a universal price.
Can I request a specific material or color?
Yes. State the preference and why it matters. Availability and suitability are confirmed for the actual project. A requested material name is not a promise of a particular performance result.
What happens if the design changes after approval?
Raise the change as soon as possible. A revised requirement can affect design work, price, timing, prototypes, or work already produced. The revised scope should be agreed before continuing.
How are timing and delivery handled?
Include any deadline and the delivery destination in the inquiry. Production timing, delivery method, and costs are confirmed for the actual order. Production lead time and carrier transit time are separate.
Can you print a model I purchased?
Only when the relevant rights allow the proposed use. Buying a file does not necessarily grant commercial printing rights. Share the license information when it applies.
Does a successful prototype prove the final part is safe?
No. A prototype answers the questions it was designed and evaluated to answer. Fit does not automatically establish structural, electrical, medical, food-contact, or other safety-critical performance.
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Use the project workflow, review materials and print options, learn about custom fabrication, or start a project.